Last Updated: June 19, 2025

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Luksave Supply Co. Pty Ltd, a company registered in Australia (ABN: 31 676 571 958), in partnership with Luksave Supply Co LTD, a company registered in Papua New Guinea (3-132018766) (collectively "we", "us", or "our"), are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.luksavesupplyco.com.au ("Website"), in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and applicable PNG laws.

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1. Information We Collect

We collect the following types of information:

• Personal Information: Information that identifies you, such as your name or email address, if you voluntarily provide it (e.g., via contact forms).

• Non-Personal Information: Data that does not directly identify you, such as:

  • Device information (e.g., IP address, browser type, operating system).

  • Website usage data (e.g., pages visited, time spent), collected via cookies and tracking technologies (see our Cookie Policy).

  • Data from Facebook ads, including interactions with our ads and visits to our Website via ad clicks, collected through Meta’s tracking tools (e.g., Facebook Pixel).

• Minors: We do not knowingly collect personal information from users under 16 without verifiable parental consent. If you are under 16, please obtain parental consent before providing any information.
   

2. How We Collect Information

• Directly from You: When you submit information through forms or interact with the Website.

• Automatically: Through cookies and tracking technologies, including Meta’s Facebook Pixel, when you visit our Website or click our ads.

• From Third Parties: From Meta, when you interact with our Facebook ads, to track ad performance and user behavior.
   

3. How We Use Information

We use your information to:

• Operate and improve the Website.

• Analyze Website usage and ad performance (e.g., via Meta’s analytics).

• Deliver targeted advertising through Facebook ads.

• Respond to your inquiries or requests.

• Comply with legal obligations.
   

4. Disclosure of Information

We may share your information with:

• Service Providers: Third parties like Meta (for ad tracking and analytics) who process data on our behalf.

• Legal Authorities: If required by law or to protect our rights. We do not sell your personal information to third parties.
   

5. Cross-Border Data Transfers

Your data may be stored or processed by Luksave Supply Co. Pty Ltd in Australia, or by third parties (e.g., Meta in the United States for ad tracking). We take reasonable steps to ensure that data transfers comply with the Australian Privacy Principles and, where applicable, PNG laws or international privacy standards.
 

6. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
 

7. Your Rights

Under the Australian Privacy Principles, you may:

• Access or correct your personal information.

• Request deletion of your data (subject to legal obligations).

• Opt out of targeted advertising (see Cookie Policy for instructions). To exercise these rights, contact us at privacy@luksavesupplyco.com.au. If you are under 16, your parent or guardian may exercise these rights on your behalf.
   

8. Retention

We retain your data only as long as necessary for the purposes outlined in this Policy or as required by law.
 

9. Changes to Privacy Policy

We may update this Policy periodically. Changes will be posted on this page with an updated "Last Updated" date.
 

10. Contact Us

For questions or complaints about your privacy, contact Luksave Supply Co. Pty Ltd and Luksave Supply Co. LTD at privacy@luksavesupplyco.com.au. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) for matters related to our Australian operations.